From duty drawback scroll processing to duty credit scrip registration and Bank Guarantee release โ we handle direct liaison with Custom House on your behalf, so refunds and clearances move without unnecessary delay.
The Duty Drawback Scroll is the official customs document confirming the refund amount sanctioned against duty paid on inputs used in your exported goods. At EDI (Electronic Data Interchange) ports, drawback is typically processed automatically once the Shipping Bill and Export General Manifest (EGM) are filed correctly. However, scroll generation can still stall due to data mismatches, bank account validation failures, or EGM errors.
At Non-EDI ports, the process remains largely manual โ requiring physical follow-up with Custom House for scroll sanction, particularly where claims have been pending for extended periods due to incomplete documentation or unresolved queries raised by the drawback section.
๐ก A significant share of "pending" drawback claims at Non-EDI ports are stuck not due to ineligibility, but due to simple data corrections that were never resubmitted โ we specialise in identifying and resolving exactly this category of stuck claims.
Duty Credit Scrips โ issued under schemes such as RoDTEP, RoSCTL, and other DGFT incentive schemes โ must be registered at the port of utilisation before they can be used to offset import duty. At Non-EDI ports, this registration is not automatic and requires manual submission and verification at Custom House.
Where a scrip is being transferred or sold to another importer, a Transfer Release Advice (TRA) must be obtained from the originating Custom House and submitted to the destination port before the buyer can utilise it. We manage this end-to-end coordination across ports on your behalf.
๐ก TRA processing delays are one of the most common reasons scrip buyers cannot use a purchased scrip immediately โ initiating the TRA request as soon as a sale is agreed avoids holding up your buyer's import clearance.
When an Advance Authorisation or EPCG licence is issued, a Bank Guarantee (BG) or Bond is typically furnished with Customs as security against the duty saved. Once DGFT issues the Export Obligation Discharge Certificate (EODC) confirming the obligation has been fulfilled, the corresponding Bank Guarantee at Custom House must be formally released.
This release does not happen automatically โ it requires a dedicated application to Customs along with the EODC copy and original BG/Bond documents, followed by verification and cancellation processing at the concerned Custom House.
๐ก Many businesses leave Bank Guarantees unreleased for years after their EODC is issued, continuing to pay annual BG renewal charges to their bank unnecessarily โ we help identify and close out these dormant guarantees.
We confirm the EODC issued by DGFT matches the licence and BG/Bond details on Customs' record.
A formal release request is submitted along with EODC and original BG documents.
Customs verifies the obligation discharge and processes cancellation of the guarantee.
The released Bank Guarantee is returned, allowing your bank to close the corresponding limit.
Whether it's a stuck drawback claim, a scrip transfer, or a Bank Guarantee waiting to be released โ talk to our team for a free case review.